Organizational Assessment of Total Quality Management Matthew J. Shepard MGT 449-Quality Management & Productivity throng Turner December 6, 2006 Organizational Assessment of Total Quality Management To adequately measure continuous improvement, organizations must use a located of assessment criteria that completes the following: (1) Highlight the leaders role in setting organizational direction, goals, and reviewing results. (2) Reveal the level to which all processes argon linked and aligned toward achieving the results required for success. (3) Ensure strategical plans and attain plans are focused on client and mission exercise requirements that must be met for the organizations dodge to succeed. (4) Consider customer satisfaction and expectations to anticipate requirements and link them as key enter to strategic plans. (5) Examine the collection, analyses, and use of act metrics training to sustain a fact-based system for improving organizational performance excellence. (6) Align human resource development efforts with the organizations strategy to maintain a work environment conducive to performance excellence. (7) Challenge key operational and work process attention efforts to achieve flexibility, cost reduction, and cycle time reduction.
(8) Focus on measured results that are linked to the strategic goals of the organization. (9) Facilitate parley and sharing of best practices information. (10) Serve as a working(a) tool for understanding and managing performance, planning, and training. Once completed, the assessment becomes the basis for refinements of the strategic plan and the supporting action plans. Three sectors have been selected and station the methods of improvement. The US Army has been chosen in the government sector, Resurrection vivification Church as a non-profit sector, and Veterans Administration for the renovation sector. The Army Performance Improvement Criteria (APIC) is used to improve... If you want to approach a full essay, order it on our website:
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