Supply Chain
Air Travel
Jones
Ebusiness 400
Introduction
The supply filament for air recrudesce off has evolved from just brick and mortar to the ability to research, give-and-take and secure turn online. As the ability to book online developed the supply chain changed for the air move around constancy. The following paper will outpouring a brief history of how the supply chain operates in brick and mortar, the changes in supply chain with the ability to book online, how these changes abnormal on particular company and finally a equation of the two with changes specified as a result of the website development.
accounting of the Air Travel Supply Chain
Air travel schedule for the years prior to the .com wave was done through commissioned agents or agencies in the brick and mortar environment. These agencies were the middlemen between the airline industry and the consumer. In order to book a flight the client went to the agent, and discussed their travel needs. The agent would then research through mobilize foresees the availability, and cost for the dates and destination to meet the customers needs. Then the agent would call the customer, passing on the information. If the customer were pleased with results, the agent would book the flight.
At this time the customer would pay the agent for the flight, and gestate the arrival of their tickets. Tickets could be mailed to the agent for customer pick off up, picked up at the ticket counter of the particular airline, or as time advanced, mailed directly to the customer.
The brick and mortar travel agency offered face to face customer service, the ability to get someone on that booked flight, track itinerary changes, let discount fares, and reimbursement as flight prices dropped. There was the human tone and the feeling that as customer you were being taken perplexity of, and people were willing to pay a little supernumerary for this service.If you want to get a full essay, order it on our website: Ordercustompaper.com
If you want to get a full essay, wisit our page: write my paper
No comments:
Post a Comment